# Privacy Policy
**AutocheckGuide**
**Effective Date:** 20 February 2026
**Last Updated:** 20 February 2026
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## 1. Introduction
AutocheckGuide (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application (“App”) and related services. It is designed to comply with the EU General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA), and other applicable international privacy laws.
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## 2. Data Controller
**Data Controller:** Robert Kurz / AutocheckGuide
**Email:** [email protected]
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at the email above.
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## 3. Information We Collect
### 3.1 Information You Provide Directly
| Category | Examples | Purpose |
|———-|———-|———|
| **Vehicle and inspection data** | Vehicle make, model, year, engine type; inspection notes, scores, and observations | To provide our vehicle inspection and reporting services |
| **Photos** | Vehicle inspection photos you take or select | To document inspections and include in reports |
| **Seller information** | Seller name, phone number, email address, and location (as you enter it) | To store with your inspection for your reference |
| **Purchase and pricing data** | Asking price, negotiated price, estimated value | For price evaluation and report generation |
| **Model request form** | Email address, brand, model, and year when you request a new vehicle to be added | To process your request and respond to you |
| **Support communications** | Information you provide when contacting customer support | To assist you and resolve issues |
**Note:** “Seller location” refers to a text field you may enter (e.g., city or region where the seller is located). We do **not** collect your device’s GPS location or any automatic location data.
### 3.2 Information Collected Automatically
| Category | Examples | Purpose |
|———-|———-|———|
| **Device information** | Device type, operating system, app version | To ensure compatibility and troubleshoot issues |
| **Technical data** | IP address (when connecting to our servers), crash reports | For security, debugging, and service delivery |
| **Usage data** | Features used, session duration (if collected) | To improve our App |
We do **not** use advertising trackers, cross-site tracking, or sell your data for advertising purposes.
### 3.3 Information from Third Parties
| Source | Data | Purpose |
|——–|——|———|
| **Apple App Store / Google Play** | Purchase confirmation, subscription status | To enable in-app purchases and premium features |
| **DeepL (translation service)** | Content you request to be translated (e.g., checkpoint text) | To provide multi-language support |
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## 4. How We Use Your Information
We use your information to:
– **Provide our services:** Process vehicle inspections, generate reports, and store your data
– **Enable features:** Camera and photo access for inspection documentation; in-app purchases
– **Translate content:** Send text to DeepL to display content in your preferred language
– **Respond to requests:** Process model requests and support inquiries
– **Improve the App:** Analyze usage (where applicable) to fix bugs and enhance features
– **Comply with law:** Meet legal obligations and protect our rights
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## 5. Legal Basis for Processing (EU/UK/EEA Users)
Under the GDPR and UK GDPR, we process your personal data based on:
| Legal basis | When it applies |
|————-|—————–|
| **Contract performance** | To provide the inspection and reporting services you use |
| **Consent** | When you voluntarily provide information (e.g., model request form, optional fields) |
| **Legitimate interests** | To improve our services, ensure security, and operate our business |
| **Legal obligation** | To comply with applicable laws |
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing before withdrawal.
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## 6. Information Sharing and Disclosure
We do **not** sell, trade, or rent your personal information.
We may share information only in these limited circumstances:
### 6.1 Service Providers (Data Processors)
| Provider | Purpose | Location |
|———-|———|———-|
| **Supabase** | Database hosting, storage of inspections and app data | EU/US (see Section 9) |
| **DeepL** | Translation of app content | EU |
| **Apple / Google** | In-app purchase processing | US (handled by Apple/Google under their policies) |
These providers process data on our behalf and are contractually bound to protect it.
### 6.2 Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, your safety, or the safety of others.
### 6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
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## 7. Data Storage and Security
### 7.1 Security Measures
We implement appropriate technical and organisational measures to protect your data, including:
– Encryption of data in transit (HTTPS/TLS)
– Encryption of data at rest where supported by our providers
– Access controls and limited access to personal data
– Regular security updates
### 7.2 Data Retention
| Data type | Retention period |
|———-|——————|
| **Inspection data** | Until you delete it or request deletion |
| **Model request data** | Until the request is fulfilled, plus up to 2 years for record-keeping |
| **Support communications** | Up to 3 years for quality assurance |
| **Purchase records** | As required for accounting and legal compliance (typically 7–10 years) |
We retain data only as long as necessary for the purposes described in this policy or as required by law.
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## 8. Your Rights and Choices
### 8.1 EU/UK/EEA Residents (GDPR / UK GDPR)
You have the right to:
– **Access:** Request a copy of your personal data
– **Rectification:** Correct inaccurate or incomplete data
– **Erasure:** Request deletion of your personal data (“right to be forgotten”)
– **Portability:** Receive your data in a structured, commonly used format
– **Restriction:** Request that we limit processing in certain circumstances
– **Object:** Object to processing based on legitimate interests
– **Withdraw consent:** Revoke consent where processing is based on consent
– **Lodge a complaint:** Contact your local data protection authority
### 8.2 California Residents (CCPA/CPRA)
You have the right to:
– **Know** what personal information we collect and how it is used
– **Know** whether we sell or share your personal information (we do not sell it)
– **Delete** your personal information
– **Correct** inaccurate personal information
– **Opt out** of the “sale” or “sharing” of personal information (we do not sell or share for cross-context behavioural advertising)
– **Non-discrimination** for exercising your privacy rights
### 8.3 Other Jurisdictions
Depending on where you live, you may have additional rights under local privacy laws. We will honour them to the extent required.
### 8.4 Exercising Your Rights
To exercise any of these rights, contact us at **[email protected]**.
– **GDPR/UK GDPR:** We will respond within **30 days**
– **CCPA:** We will respond within **45 days**
We may need to verify your identity before processing your request.
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## 9. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure adequate protection through:
– **Standard Contractual Clauses (SCCs)** approved by the European Commission
– **UK International Data Transfer Agreement** where applicable
– **Adequacy decisions** by relevant authorities
– Other lawful transfer mechanisms as required
If you have questions about international transfers, please contact us.
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## 10. Children’s Privacy
Our App is not intended for children. We do not knowingly collect personal information from:
– Children under **16** (EU/UK/EEA)
– Children under **13** (US and other jurisdictions)
If we learn that we have collected such information, we will delete it promptly. If you believe we have collected a child’s data, please contact us at [email protected].
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## 11. Camera and Photo Library
– **Camera:** Used only to take photos for vehicle inspections. Photos are stored in your inspection data.
– **Photo library:** Used only to select existing photos for inspections.
– You can delete photos at any time by editing or deleting the inspection.
– Photos are included in reports only when you choose to generate or share a report.
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## 12. Cookies and Tracking
Our App uses minimal tracking necessary for functionality. We do **not** use:
– Advertising cookies
– Cross-site tracking
– Third-party advertising networks
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## 13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
– Posting the updated policy on our website
– Updating the “Last Updated” date
– Notifying you through the App or by email where appropriate
Your continued use of the App after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
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## 14. Contact and Complaints
**For privacy questions or to exercise your rights:**
**Email:** [email protected]
**For EU/UK/EEA residents:**
You may also lodge a complaint with your local data protection authority if you believe our processing of your personal data violates applicable law.
**EU:** [Find your supervisory authority](https://edpb.europa.eu/about-edpb/about-edpb/members_en)
**UK:** [Information Commissioner’s Office (ICO)](https://ico.org.uk/)
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## 15. Summary
– We collect inspection data, photos, seller information (as you enter it), and optional data such as email when you request new vehicles.
– We do **not** sell your data. We use it to provide our services, improve the App, and comply with the law.
– We share data only with necessary service providers (Supabase, DeepL, Apple/Google) under strict obligations.
– You have rights to access, correct, delete, and port your data, and to object or withdraw consent where applicable.
– We protect your data with encryption and security measures and retain it only as long as necessary.
By using AutocheckGuide, you acknowledge that you have read and understood this Privacy Policy.
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*This Privacy Policy is designed to comply with the GDPR, UK GDPR, CCPA/CPRA, and other applicable privacy laws. It should not be construed as legal advice. If you have specific legal questions, please consult a qualified attorney.*